EPFO launches facility allowing settlement of online claims from its regional offices

Employees Provident Fund Organisation(EPFO) has recently launched a multi-location claim settlement facility allowing settlement of online claims from any of its regional offices, across the country.

All types of online claims including provident fund, pension, partial withdrawal and transfer claims will be processed under this initiative.

The move will reduce the delays by uniformly distributing the claim settlement related workload



nationwide.

Moving away from the existing system of geographical jurisdiction for claim processing by rolling out multi-location claim settlement facility, the initiative enables EPFO by fast-tracking settlement process through most appropriate engagement of workforce.

Under the new set up claims pertaining to offices that fall in containment zones are also being distributed to offices in other locations for expeditious processing.