Swiggy Joins ICICI Bank to Launch Its Own Digital Payment Platform

Food delivery platform Swiggy on Tuesday launched its own digital wallet to enable single-click checkout experience on its platform. Called ‘Swiggy Money,' the full-fledged digital wallet in partnership with ICICI Bank will enable customers to store money and be used for all food orders.

Users choosing ‘Swiggy Money' can avail instant refunds and use the money for easy checkouts and hassle-free payment processing on future food orders, the company said in a statement. "Along with a host of existing payment options offered to consumers, Swiggy Money will ensure seamless and swift transactions on food orders by minimising hassles such as lengthy payment procedures or payment failures resulting in improved customer experience," said Anand Agrawal, VP Products, Swiggy.

In the event that the Swiggy client is a current ICICI Bank client, the individual can right away beginning utilizing the wallet. Non-ICICI Bank clients



can likewise begin utilizing this promptly by giving subtleties of an administration ID to ICICI Bank. 'Swiggy Money' clients will additionally have the option to top-up their wallet utilizing different financial instruments and appreciate single tick buy without various validations. In situations where the request esteem surpasses the wallet balance, the clients will be given a 'split-pay' alternative which will empower making installment through a mix of cash from their wallet and another installment source/instruments to finish the exchange.

"This is our third offering, jointly with Swiggy. A year ago, we had customised an industry-first UPI led payment solution for Swiggy's delivery partners to transfer funds. We had also introduced UPI-led instant one-click payment for millions of Swiggy's customers," informed Bijith Bhaskar, Head- Digital Channels & Partnership, ICICI Bank. Swiggy is currently present in over 500 cities in the country.