Actress Mandira Bedi slams Air India on social media for poor service

Bollywood actress and fitness enthusiast Mandira Bedi has criticized Air India’s customer service in a recent social media post, underscoring the difficulties in reaching out to a service executive despite multiple attempts.

In a scathing post on January 4, Bedi vented her grievances. She wrote, “OMG, @airindia Get your act together! six calls to get through to Flying Returns on Sunday. With no



call back as promised. And today we had four calls. And I still can’t get to speak to a service executive. If I didn’t have a ton of miles to use, I would never call you. The craziest service that I have ever experienced. Absolute 0/10.”

Air India responded promptly to Bedi’s criticism, acknowledging her “feedback” and assuring her that the concerns would be shared with the relevant team.