BookMyShow files police complaint amid ticket reselling for Coldplay's India concert

Coldplay's much-anticipated return to India has been met with frustration and disappointment as ticket sales for their Music of the Spheres World Tour faced significant technical issues and concerns over ticket scalping. Authorities at BookMyShow have now filed a police complaint and have said that they will support the police in their investigation.

As tickets went on sale through BookMyShow, fans encountered server crashes, long wait times, and difficulties securing tickets. The high demand overwhelmed the platform, with an estimated 1.3 crore people attempting to access the website and app on the day of the sale.

BookMyShow has since



issued a public statement condemning ticket scalping and distancing itself from unauthorized sellers. In their statement, the company urged fans to avoid purchasing tickets from third-party platforms, warning of the risk of counterfeit tickets and potential financial loss. BookMyShow emphasised that only tickets purchased directly through their platform are valid for entry.

In addition to technical challenges, many fans were angered by the rapid resale of tickets at inflated prices on unauthorised platforms such as Viagogo and Gigsberg. While official ticket prices ranged from Rs 2,500 to Rs 12,500, resellers were charging exorbitant amounts far beyond these prices.