Hyderabad airport introduces India's first IoT enabled Smart Trolleys

Hyderabad International Airport, led by GMR, has introduced Internet of Things (IoT)-enabled Smart baggage trolleys on Friday which is in line with the Digital India Programme of the Government of India.

In an attempt to make Hyderabad a Smart Airport City, the GMR Hyderabad International Airport Ltd. (GHIAL) is the first airport in India to deploy IoT for tracking and maintaining the availability of baggage trolleys for passengers in the real time across the airport.

Under the Airport Baggage Trolley Project, a fleet of 3000 baggage trolleys have been enabled with IoT technology with the LoRa (Long Range) platform. Using this technology will help reduce the waiting time of passengers for baggage trolleys which could be substantial and will also ensure sufficient availability of the trolleys in real time.

"Trolley management and replenishment will be based on the requirement at various areas across the airport enhancing efficiency and passenger experience while making way for smooth operations as well," GHIAL said in a statement.

"There are two critical zones where availability of trolleys for passengers is vital – Departures Ramp and Baggage Belts at the Arrivals," the company added.

This innovation enables the tasks to group track the accessibility of



the quantities of streetcars at various regions in the air terminal and plan with the ongoing dashboards to guarantee that the travelers can profit the streetcars at the correct time and spot. 

As per the rules given by the International Air Transport Association (IATA), there should be in any event 160 streetcars accessible for 1 million travelers at any air terminal. 

This IoT-put together streetcar framework is viable with respect to portable, work area and PC to make it easy to understand. The framework likewise accompanies an in-assembled ready instrument, for streetcars that are done of a "no-zone" region. In such cases, it produced an alarm with a message giving the area of the streetcar to make an important move to get it back.

"After the successful marquee projects like domestic and international E-boarding and Face Recognition trials, we are revolutionizing the way baggage trolleys are managed with the adoption of IoT as a smart and intelligent solution to help enhance passenger experience and also enable smooth operations and inventory management," SGK Kishore, ED-South & Chief Innovation Officer, GMR Airports said.

"Smart Baggage Trolleys is one of the many initiatives as part of our digital excellence transformation and journey," Kishore added.