Singapore Airlines to pay Telangana cop Rs 2L for faulty seats

Singapore Airlines was directed by the consumer court in Hyderabad to compensate Telangana DGP Ravi Gupta for Rs 2 lakh after he over dysfunctional recliner seats on a flight from Hyderabad to Australia, via Singapore.

In May last year, Ravi Gupta had booked two business class seats on a Singapore Airlines flight to Australia, where he travelled with his wife. The



business-class recliner seats can be operated via electronic controls. However, the couple found them to be dysfunctional.

In their complaint to the consumer court in Hyderabad, the couple stated that despite paying Rs 66,750 each for the business class tickets, Rs 18,000 more than the economy class ticket on Singapore Airlines, the couple were forced to stay awake through the journey.