UAE sets guidelines for domestic worker recruitment fee refunds

The UAE’s Ministry of Human Resources and Emiratisation (MoHRE) has introduced guidelines for employers seeking refunds on domestic worker recruitment fees.

Recruitment agencies must process these refunds within two weeks or face legal action. Employers are eligible for a refund if:

The worker is found



incompetent or unfit for the job during the probation period

The worker quits or abandons the job without a valid reason

The employer terminates the contract due to the agency failing to meet agreed terms

The worker is declared medically unfit during the probation period. In this case, the agency must also reimburse government fees.