Air India Express cabin crew withdrew their strike after getting assurance from the airlines on Thursday. The protesting crew members have decided to join back for duty after the airline assured to look into all the issues raised by them. The airline has agreed to withdraw the termination letters issued to 25 cabin crew and the management will review the cases as per service regulations.
Air India Express Spokesperson said, "We are pleased with the progress we made at the conciliation meeting and welcome our cabin crew colleagues back at work. This will help us swiftly restore our flight schedule and fulfil our commitments to our guests. We sincerely apologise to those inconvenienced by these unintended disruptions. It is not in
keeping with our usual service standards, and we will review it internally to ensure accountability. As we gradually bring our operations back to normalcy, we urge our guests booked to fly with us to check their flight status before heading to the airport. If their flight is cancelled, or delayed beyond 3 hours, they may opt for a full refund or reschedule to a later date without any fees on Tia on WhatsApp (+91 6360012345)."
The ending of the stalemate is followed by a conciliation meeting between the cabin crew representatives and the airline representatives at the Office of the Chief Labour Commissioner (Central) in the national capital on Thursday. In the meeting, both sides agreed to withdraw the strike and the termination letters.