Air India announces full fare refund to passengers after San Francisco 30-hour flight delay

Following a 30-hour delay in its flight to reach San Francisco, the Air India team has announced that they will fully refund the fare to the passengers and will also "incrementally" provide a voucher for future travel with the airline.

The letter from Air India mentioned, "Please accept our sincere apologies for the



inconvenience that you have undergone enroute your journey to San Francisco. We completely understand that the past 24 hours were difficult and thank you for your patience during this period. Your safety was our prime consideration throughout and governed our pilots' decision to make a precautionary landing at Krasnoyarsk International Airport [KJA], Russia."