Air India fined for not compensating fliers for cancelled flights

Aviation regulator DGCA on Thursday imposed a penalty of Rs 10 lakh on Air India Express for not paying compensation to passengers for cancelled flights.

The Directorate General of Civil Aviation (DGCA) carried out an inspection in accordance with its Annual Surveillance Programme 2024 for scheduled domestic



airlines in June, in respect of norms pertaining to facilities and compensation that are to be provided to passengers.

“During the surveillance inspection of the airlines, it was observed that Air India Express was not complying with the provisions of CAR Section-3, Series M, Part IV,” the DGCA said in a release.