Over 12,000 complaints filed on PMO’s public grievance portal pending

Over 12,000 complaints related to the central government departments filed through a public grievance portal of the Prime Minister’s Office (PMO) are pending, the Lok Sabha was informed on Wednesday.

In a written reply, Union minister of state for personnel Jitendra Singh said the website



is a centralised portal for registering public grievances related to central ministries or departments and also for state and Union territories.

He said the status of the grievances filed using the portal can be tracked with a unique registration ID generated at the time of filing the complaint.