New Delhi: Online food delivery platform Swiggy has started charging all users a “platform fee” of Rs 2 per food order, irrespective of the cart value.
The company told IANS that the additional charges are being levied only on food orders on the main platform
and does not apply on Instamart users.
“The platform fee is a nominal flat fee charged on food orders. This fee helps us operate and improve our platform and enhance app features to deliver a seamless app experience,” a Swiggy spokesperson said in a statement.